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We are here for you again

Dear guests,

We are looking forward to welcoming you and your loved ones at the Vitalhotel Alter Meierhof!

In order to ensure a pleasant and safe stay, we have developed hygiene and protection measures for our guests and employees. The measures are updated and adapted by us according to the official regulations.

  • General measures
    • Please inform yourself in good time before your arrival whether you come from a risk area. Risk areas are counties or cities with more than 50 persons per 100,000 inhabitants that have tested positive for the coronavirus within the last 7 days. On the official website of the state of Schleswig-Holstein you will find all necessary information always updated.
    • Frequently asked questions about »leisure and tourism« are available on this link.
    • All operational processes are organised that a minimum distance of
      1,5 m is maintained. You will find appropriate markings and signposts at all relevant points in the hotel.
    • Our teams in the restaurants, in housekeeping, in the Hof-Therme and in the hair salon wear mouth-nose masks. Dear guests, we would like to ask you, to wear a mouth-nose mask in the public areas – outside the restaurants – as well.
    • Hand disinfectant is available in all public areas. Please disinfect your hands before entering the hotel.
    • Please observe the so-called coughing etiquette, which also applies when sneezing: Keep a distance of at least 1, 5 m, turn away and use a disposable handkerchief or the crook of your arm.
    • A high level of hygiene is part of our philosophy at the Vitalhotel Alter Meierhof. Our entire team is extensively informed and trained about the special hygiene and protective measures, additional disinfection intervals have been implemented in accordance with official regulations.
    • All employees are instructed not to come to work when they feel sick.
    • Guests with symptoms of respiratory tract infection or fever are not allowed to enter the hotel. Should symptoms occur during your stay or during the incubation period after your visit, please inform us immediately.
    • In order to be able to document possible chains of infection completely, we record and document a visitor registration in all areas.
  • Reservation and arrival
    • We need your complete contact details when you make your reservation.
    • We do not offer a shuttle service until further notice. Please travel with your own car if possible.
    • Please observe the country-specific regulations.
  • Arrival day
    • Please keep to our arrival and departure times as far as possible, so that we have enough time for preparation and follow-up work and avoid unnecessary guest overlaps.
    • To sign the registration form, we have a disinfected pen ready for you. You will receive your documents for your hotel stay as well as your room key in an envelope.
    • We will gladly take care of your luggage, we wear disposable gloves. In the elevator we will ride separately.
  • In the room
    • Our housekeeping team works with disposable gloves and is intensively trained in the thorough cleansing and disinfection of your room, extensive airing is obligatory.
    • For hygienic reasons, magazines are available from the housekeeping on request by telephone. You are welcome to use our free online media library with daily newspapers and magazines. You will receive access after dialing into our hotel WLAN. The hotel brochure and the SPA brochure are also available online.
    • Terrycloth and flat linen are cleaned at a minimum of 60 °C and hot-ironed. We have removed the additional woollen blankets from the room, of course you will receive them on request. Please contact the housekeeping by telephone.
    • The evening covering service is only available on request. Please contact the housekeeping by telephone.
    • Please do not stay in the room at the time of cleaning during your stay.
  • Departure
    • If possible, pay without cash.
  • Restaurants
    • In order to be able to maintain the minimum distance of 1,5 m, we use all available rooms depending on the number of guests and have adapted the interior
    • We offer an extended gourmet breakfast from 7 AM to 12 PM. Our breakfast team will accompany you to your table, please wait with a minimum distance in front of the restaurant. While serving yourself at the buffet, please wear a mouth-nose mask.
    • We serve lunch from 1 to 4:30 PM, we offer our Sunday lunch buffet on selected dates.
    • In the Restaurant Brasserie we serve your dinner in two seatings: 6 to 8 PM and 8:30 PM.
    • In order to avoid crosswalks, as a hotel guest please use only the sanitary facilities in your room.
  • Hof-Therme
    • The use of the pool and sauna area is possible from 10 AM to 2 PM, 2 to 6 PM or 6 to 10 PM. The SPA reception gladly take your reservation for your favorite daily time in advance from 10 AM to 7 PM.
    • Early swimmers may use the Hof-Therme from 7 to 10 AM.
    • The indoor and outdoor pool can be used by eight persons at the same time each.
    • The aqua fitness course takes place from daily at 8 AM with a maximum of eight persons. The SPA reception team gladly take your reservation.
    • At the themed saunas there are information according to the maximum number of persons allowed per sauna session.
    • The Vital Bar is open daily from 10 AM to 10 PM. We serve food from 12 to 6 PM. Afterwards we spoil you with our evening menu from the restaurant Brasserie and you enjoy your dinner in a cozy bathrobe.
    • Changing rooms and sanitary facilities are closed. Please put on your swimwear already in your room. In order to avoid crosswalks, as a hotel guest please use only the sanitary facilities in your room. The tropical showers and the plunge pool at the theme saunas are open.
    • We are very pleased to offer all treatments in the SPA area of the Hof-Therme.
    • During your treatment, please wear an obligatory mouth-nose mask. This obligation does not apply to the pool and sauna area. Please keep a minimum distance of 1,5 m.
  • Hair salon
    • Please register at the hotel reception and wait at the lobby bar. We will pick you up.
    • Please wear a mouth-nose mask.

 

We try to inform you as fully as possible about the many and changing information. Should you have any further questions about your stay, please do not hesitate to contact us at any time.

We reserve the right to make short-term changes and do not guarantee completeness.

We are here for you!

Sincerely, your hosts

Uta Krause-Junk & Dirk Luther
and the entire Meierhof team